Try turning off your battery backup for 2-5 minutes, and then turn it back on. If you’re still having the same issue, please contact us at 308-632-7836.
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No. The technical support department can only view your computer screen if you need our remote assistance service, which is completely optional.
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If you are able to view most websites, then the issue is most likely caused by the page you are trying to access at that time. You can go to downrightnow.com to see if the website you are trying to view is currently down.
Yes. You can connect as many devices as you wish, although you may run into speed issues if several devices are trying to use your connection at one time. If this happens often, contact us about upgrading your speed.
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Run a virus scan on your computer if you have software installed already. You can also bring your computer in to Action Communications. Our technicians can properly diagnose your issue, and install anti-virus software. See our “Computer Repair” tab for more information.
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Try restarting your router by unplugging the power cable from the back, or try turning off your battery backup for 2-5 minutes. You can also go into the wireless network on your device and try to disconnect and reconnect to the network. If none of these solutions work for you, please call us at 308-632-7836.
E-Mail Questions
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You most likely need to empty your trash and deleted items in your email. If that does not work, please call us at 308-632-7836.
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Phishing is the fraudulent attempt to obtain sensitive information such as usernames, passwords, and credit card details by disguising oneself as a trustworthy entity in a email.